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How to remove a sender from the "junk mail" sender list.

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  • 2 have this problem
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  • Last reply by Zenos

darkphoenix
darkphoenix
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I accidentally ran the junk mail controls on an email form a sender I trust. Now I can't figure out how to remove that sender from Thunderbird's junk mail settings. I've marked messages from that sender as not junk multiple times. I've reset the training data in the global junk mail settings. Neither has worked. I don't know what else to do. Could someone please help?

Thank you.

I accidentally ran the junk mail controls on an email form a sender I trust. Now I can't figure out how to remove that sender from Thunderbird's junk mail settings. I've marked messages from that sender as not junk multiple times. I've reset the training data in the global junk mail settings. Neither has worked. I don't know what else to do. Could someone please help? Thank you.

All Replies (1)

Zenos
Zenos
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The Junk controls don't, as far as I know, pay very much (if any) attention to the Sender, the reason being that Junk rarely, if ever, comes from whom it says it does.

Despite what you read and what you'll be told here in this forum, I find that some senders are consistently treated as Junk when they are not, and also when they are in my Address Book, which is supposed to whitelist them. I suspect there is part of the classification system that disregards the address book rule.

If it annoys me sufficiently, I write a rule to move those messages before the Junk controls get hold of them.