Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why has Firefox started feeling up so much in the last few months? OS.X.9 through11

  • 1 cavab
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

more options

It's May, 2016. I've used Firefox for years with no problems on my Macs, OS 10.9.x. On X.9 and on El Capitan, the browser constantly freezes up, requiring force quit and restart. Any idea why, and can Mozilla fix it?

It's May, 2016. I've used Firefox for years with no problems on my Macs, OS 10.9.x. On X.9 and on El Capitan, the browser constantly freezes up, requiring force quit and restart. Any idea why, and can Mozilla fix it?

All Replies (1)

more options

What is your Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?