Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open one e-mail, Thunderbird opens all e-mails from that person.

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Zenos

more options

I want to stop Thunderbird from opening all old e-mails from the same address as the new e-mail I'm opening. I've tried K and shift + K but all that does is prevent threads from displaying in the INBOX. I just want to open one e-mail at a time.

I want to stop Thunderbird from opening all old e-mails from the same address as the new e-mail I'm opening. I've tried K and shift + K but all that does is prevent threads from displaying in the INBOX. I just want to open one e-mail at a time.

All Replies (1)

more options

I didn't think Thunderbird could do this. Many users would pay money for that feature.

Maybe a screenshot would help explain what you're seeing.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem