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How do I get my firefox on this computer to sync?

dunkin4gzus
dunkin4gzus
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My information including bookmarks are not syncing since I reinstalled firefox after reinstalling windows. I have several other computers synced and after reinstalling windows and reinstalling firefox, they aren't syncing. I entered my username and password and firefox says it has synced, but nothing is showing up. How do I get it to sync?

My information including bookmarks are not syncing since I reinstalled firefox after reinstalling windows. I have several other computers synced and after reinstalling windows and reinstalling firefox, they aren't syncing. I entered my username and password and firefox says it has synced, but nothing is showing up. How do I get it to sync?

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

dunkin4gzus
dunkin4gzus Question owner
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That's actually not what I'm using if for. I'm using it as it was meant to be used...to sync the same bookmarks and settings over multiple devices. I have this sync account entered into at least two more devices that have the same bookmarks and which are still logged in. As such "this" device which is synced to the same account should be picking up the bookmarks off of at least one of those two devices. I'm trying to find out why that is not happening as it should.

Thanks.