Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get a Firefox downbload without the pesky Mail.com

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by James

more options

I want to get rid of the pesky Mail.com from Firefox short of Uninstalling it forever. How do I do that, or can you send me a clean link?

I want to get rid of the pesky Mail.com from Firefox short of Uninstalling it forever. How do I do that, or can you send me a clean link?

All Replies (2)

more options

Did you download Firefox from Mozilla.org ?

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Firefox from Mozilla does not come bundled with extra stuff like toolbars or applications and such.

The mail .com thing could be already on your PC or was inserted by something else.