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Sending to some email addresses do not work on my Thunderbird appliction on others they work as before

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  • Last reply by Matt

snijvoort
snijvoort
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I got this message sending an email to a friend I left the addree out for privay reasons. Sending the email to the same address from another computer user using thunderbird did not give this problem, email was received by the recipient.

Reporting-MTA: dns;cpsmtpb-ews05.kpnxchange.com Received-From-MTA: dns;cpsps-ews05.kpnxchange.com Arrival-Date: Thu, 9 Jun 2016 19:57:12 +0200

Final-Recipient: rfc822; Action: failed Status: 5.6.1 Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host

It may my update of Thunderbird end may was not completely succesful HOW to restore this??

I got this message sending an email to a friend I left the addree out for privay reasons. Sending the email to the same address from another computer user using thunderbird did not give this problem, email was received by the recipient. Reporting-MTA: dns;cpsmtpb-ews05.kpnxchange.com Received-From-MTA: dns;cpsps-ews05.kpnxchange.com Arrival-Date: Thu, 9 Jun 2016 19:57:12 +0200 Final-Recipient: rfc822; Action: failed Status: 5.6.1 Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host It may my update of Thunderbird end may was not completely succesful HOW to restore this??

All Replies (1)

Matt
Matt
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Either the receiving sever is set to not accept HTML email or It is set to not accept Text emails.

I will punt on the former and say, go to the address book for this recipient and change the box in "prefers to receive emails formatted as " to Plain Text and try again.

I have not seen such a mail server outside of corporate mail systems for years, but that is not to say they do not exist.