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can't find profile - have deleted program and reinstall still state another version is running

  • 1 cavab
  • 1 has this problem
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  • Last reply by Zenos

davegunderson
davegunderson
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Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

All Replies (1)

Zenos
Zenos
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You said "can't find profile" and this may be your problem, if the profile was copied with the lock file present.

Help|Troubleshooting Information will take you straight to your profile.

https://support.mozilla.org/en-US/kb/profiles-tb

http://kb.mozillazine.org/Profile_in_use