Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stumped/ Firefox latest crashes every 32 minutes, reboots shortly after by itself

  • 23 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Windows 10, all drivers up to date, latest version Firefox, only compatible addons running up to date, plugins all latest up to date Doesn't matter, 1 tab open or my usual 25+, after 32 or so minutes Firefox crashes quietly, closes slowly (I monitor memory and clean cache), then reboots itself after another 10+ seconds. I configged it to default hold extra cache (20) to try to help, no luck. Most sites operate fine on my tabs although like always memory usage creeps up slightly. But just now, to crash with only ONE tab open and sometimes linking and opening just 1 more from my email, STILL crashed. Strange. Never happened before WIN 10 and the update from maybe Firefox 44 to 48.

Windows 10, all drivers up to date, latest version Firefox, only compatible addons running up to date, plugins all latest up to date Doesn't matter, 1 tab open or my usual 25+, after 32 or so minutes Firefox crashes quietly, closes slowly (I monitor memory and clean cache), then reboots itself after another 10+ seconds. I configged it to default hold extra cache (20) to try to help, no luck. Most sites operate fine on my tabs although like always memory usage creeps up slightly. But just now, to crash with only ONE tab open and sometimes linking and opening just 1 more from my email, STILL crashed. Strange. Never happened before WIN 10 and the update from maybe Firefox 44 to 48.

Chosen solution

To those who have helped , PROBLEM SOLVED. I may never know exactly what it was. I pretty much saved everything important to me, made a list of only essential addons (I did have way too many, 50+ with many disabled though), saved and gave the profile a distinct name, and started over. At this point I now have about 14 old familiar addons and plugins, and I'll experiment now and then. I configed the cache, and uninstalled completely/reinstalled the session manager. I looked up some old info sites (this one is cool- http://www.hongkiat.com/blog/hidden-firefox-settings/ ) and will move on. Maybe something changed a default setting along the line. My Win 10 upgrade only worked after the original upgrade was over, meaning my install was through the customers needing 'assistive technology', which went surprisingly smooth compared to my efforts prior the traditional way. Something to do with my issue??? Doubt it. Thanks to all who helped.

Read this answer in context 👍 0

All Replies (3)

more options

Thursday interesting update: Still crashing (or should I now say closing) on its own at about 32-33 minutes. I cleared all cache at 30 minutes as an experiment, didn't help. Today I notice as my session manager window shows up that each time it closed on its own, it was treated as a session. Therefore not a crash. This may explain why crash reports are not being generated. I also X'ed out about half of my extensions early today, didn't matter. I'll look at the extension Session Manager and disable 'crash recovery' to see what happens. This closing and re-opening of Firefox like clockwork at about 32 minutes if baffling. I'm becoming more sure that Flash, Cache, and a few others discussed earlier are not the problem. I'll also save my favorite sessions to another folder if I have to uninstall Session Manager. I'll be in and out today. Thanks for all the suggestions.

more options

Seçilmiş Həll

To those who have helped , PROBLEM SOLVED. I may never know exactly what it was. I pretty much saved everything important to me, made a list of only essential addons (I did have way too many, 50+ with many disabled though), saved and gave the profile a distinct name, and started over. At this point I now have about 14 old familiar addons and plugins, and I'll experiment now and then. I configed the cache, and uninstalled completely/reinstalled the session manager. I looked up some old info sites (this one is cool- http://www.hongkiat.com/blog/hidden-firefox-settings/ ) and will move on. Maybe something changed a default setting along the line. My Win 10 upgrade only worked after the original upgrade was over, meaning my install was through the customers needing 'assistive technology', which went surprisingly smooth compared to my efforts prior the traditional way. Something to do with my issue??? Doubt it. Thanks to all who helped.

more options

That was very good work. Well done.

  1. 1
  2. 2