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What could be causing my videos to play everywhere except ESPN?

JSteveDavis
JSteveDavis
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I'm not sure when this problem surfaced exactly, but quite recently. I have a fairly new desktop MAC with the latest version of FF and Flash. Videos play on every site except ESPN. I have a MacBook Pro machine (2015) and they do play there. When I compare permissions for the ESPN page on these machines, they seem to be the same. When I attempt to access an ESPN hompage video, the video screen simply goes black; there is no error message. I have no other functionality issues. I have played around with turning permissions off and on. I uninstalled FF and Flash and reloaded them both. The error persists, just as the browser continues to work fine with videos on every other platform.

I'm not sure when this problem surfaced exactly, but quite recently. I have a fairly new desktop MAC with the latest version of FF and Flash. Videos play on every site except ESPN. I have a MacBook Pro machine (2015) and they do play there. When I compare permissions for the ESPN page on these machines, they seem to be the same. When I attempt to access an ESPN hompage video, the video screen simply goes black; there is no error message. I have no other functionality issues. I have played around with turning permissions off and on. I uninstalled FF and Flash and reloaded them both. The error persists, just as the browser continues to work fine with videos on every other platform.

All Replies (2)

FredMcD
FredMcD
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Right-click on the player. Is it flash, or something else?

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

JSteveDavis
JSteveDavis Question owner
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I've tried everything here: installing and uninstalling Firefox, installing and uninstalling Flash, disabling Hardware Acceleration. I am on a MAC and now using Sierra OS. But nothing has changed operationally with that, on ESPN or other sites. I can run these ESPN vids on Safari, but I much prefer Firefox and I don't like switching back and forth. Most advice seems to pertain to Windows users. I have read most everything out there, but must be missing something.