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Thunderbird and Century Link POP Set Up

  • 24 cavab
  • 1 has this problem
  • 6 views
  • Last reply by ALLEN12

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The below was sent as a Contributor on 7.24.2016 with "Review Needed" left open, unanswered or confirmed. Please escalate.

Impossible to set up Thunderbird auto or manual settings with Century Link on POP; the same from the latter that were not even close to getting this set up.

There is only one door to go through here for this setup with an ADDITIONAL manual correction to the SMTP port:

1. Choose POP3 and check that Incoming is: pop.centurylink.net and Outgoing is: smtp.centurylink.net 2. Here is where it goes off the charts: ALL settings to the right of the above set to Autodetect / Auto in Manual configuration, then click Re-test / Done. 3. The ports that you will see will be 110 and 25 with SSL of STARTLS in each respectively 4. Click Done; HOWEVER, you now have to go into Account Settings after it accepts your ISP mail server [Incoming only] and Edit the SMTP port manually to 25 or it will fail in that area.

The below was sent as a Contributor on 7.24.2016 with "Review Needed" left open, unanswered or confirmed. Please escalate. Impossible to set up Thunderbird auto or manual settings with Century Link on POP; the same from the latter that were not even close to getting this set up. There is only one door to go through here for this setup with an ADDITIONAL manual correction to the SMTP port: 1. Choose POP3 and check that Incoming is: pop.centurylink.net and Outgoing is: smtp.centurylink.net 2. Here is where it goes off the charts: ALL settings to the right of the above set to Autodetect / Auto in Manual configuration, then click Re-test / Done. 3. The ports that you will see will be 110 and 25 with SSL of STARTLS in each respectively 4. Click Done; HOWEVER, you now have to go into Account Settings after it accepts your ISP mail server [Incoming only] and Edit the SMTP port manually to 25 or it will fail in that area.

All Replies (4)

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To Matt on your 11.6.16 to my date of same:

Let me try to come through another door: this Thread is dead and I am asking to take this to another level, as we are going nowhere here, especially when on more than one occasion including this one, you selectively answer my questions to acquire resolutions here, which it does not and becomes a mutual waste of our time.

Again, if you could pass along a link or email contacts to a higher support level, it would be most appreciated.

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See above 1:45 PM, TYVM.

Modified by ALLEN12

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ALLEN12 said

See above 1:45 PM, TYVM.

I am the Thunderbird support lead and a member of the Thunderbird Council. Sorry Allen, but I am it.

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Checked out the Community Hub and yep, you are the Main Man for Thunderbird; if you work on not selectively answering questions, you may have a bright future with this organization.

Good luck in your endeavors; if it ever comes to pass, I am a buyer on a heads up if you care and TYVM Matt.

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