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Hyperlinks don't work

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  • 4 have this problem
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  • Last reply by etopro

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On one of my two Win 7 Pro computers, hyperlinks in Thunderbird don't work. Even F1 doesn't get to online help. The default browser is Firefox. What am I missing?

On one of my two Win 7 Pro computers, hyperlinks in Thunderbird don't work. Even F1 doesn't get to online help. The default browser is Firefox. What am I missing?

Chosen solution

I had looked at that article before, checked that Firefox was my default browser--it was and is--and went on to something else.

With your reply in hand, I looked at more of the article. As a check, I clicked another link in an email, and the link worked, apparently spontaneously. All links seem to work now. Go figure.

Thank you for your response. I appreciate all of the help that Mozilla Support has given me.

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I had looked at that article before, checked that Firefox was my default browser--it was and is--and went on to something else.

With your reply in hand, I looked at more of the article. As a check, I clicked another link in an email, and the link worked, apparently spontaneously. All links seem to work now. Go figure.

Thank you for your response. I appreciate all of the help that Mozilla Support has given me.