Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by deeee

more options

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again. bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Chosen solution

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.

Read this answer in context 👍 0

All Replies (2)

more options

Just wait, they will tell you a new install will fix it (for most it does not), or that it's Symantec's fault.

more options

Seçilmiş Həll

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.