We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

On a Mac, newest OS X and newest FireFox. It will not let me add an attachment to my GMail, but Sarari will,

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by myronb

myronb
myronb
more options

I am in GMail, type my email out and go to add a JPG about 1 MG in size to my Email andthe loading bar comes up at the bottom of the email, in it , it says in RED: " Attachment Failed - Retry Help " . I've retried and click help and nothing helps so far. Anyone have help for me I would really-really appreciate it. And by the way, I have taken the same attachment to Safari on the same computer in GMail and the attachment loads and I can send it. Thanks for helping if you can, Myron

I am in GMail, type my email out and go to add a JPG about 1 MG in size to my Email andthe loading bar comes up at the bottom of the email, in it , it says in RED: " Attachment Failed - Retry Help " . I've retried and click help and nothing helps so far. Anyone have help for me I would really-really appreciate it. And by the way, I have taken the same attachment to Safari on the same computer in GMail and the attachment loads and I can send it. Thanks for helping if you can, Myron

All Replies (2)

philipp
philipp
  • Moderator
more options

hi myron, maybe try to clear the cache & cookies from google.com and reload the page.

myronb
myronb Question owner
more options

Phillip, thanks for your suggestion. But it did not work . In Safari, the same Gmail account will attach the file-JPG photo with no problem. So I am thinking it is Fire Fox that has the trouble or we'll call it a hick-up........ SO PLEASE still need help with Fire Fox not letting me attach a file to email on my Mac OS X. ( newest OS X and FireFox)