Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Audio and videos not working on any website

  • 1 cavab
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

Kenneth
Kenneth
more options

So I have the latest update of mozilla and macos sierra and every once in a while maybe 10-20 a day i have to restart the program because the videos are just stuck and audio doesn't play I still don't know why, even on fb, yoututbe or any site

So I have the latest update of mozilla and macos sierra and every once in a while maybe 10-20 a day i have to restart the program because the videos are just stuck and audio doesn't play I still don't know why, even on fb, yoututbe or any site

All Replies (1)

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues