Why won't Firefox open a specific web sites place to place an order?
I click on a website to make a purchase and it opens the site but will NOT allow me to make a purchase or ask a question; it just sets there? I have been trying for over a week now and am really getting frustrated. I was told to use another browser and tried two others and that didn't work either.
Chosen solution
I am a novice but I am NOT stupid! I know that it is the browser that saves history! :) Yes indeed I did read the article. I cleared all history in Firefox and Edge but nothing was working. I did a live chat and the problem was Firefox was NOT accepting my password. Techie worked magic and I am in business. I thank you for taking the time to respond to my questions.
God bless YOU!
Read this answer in context 👍 0All Replies (9)
Hi !
You've already indicated that this occurs with other browsers as well, but let's give this a try:
Would you take a look at 'How do I remove a single website from my history' in this article: http://mzl.la/1BAQKDJ
After following the instructions, try the site again.
Also: which website are we dealing with here ?
Modified by Happy112
THIS IS THE WEBSITE WHICH I CAN OPEN; HOWEVER, WHEN I TRY TO ORDER IT OR ASK A QUESTION, IT DOESN'T GO ANYWHERE. THANK YOU FOR YOUR RESPONSE AND I HOPE I WILL HEAR FROM YOU AGAIN SO I CAN GET IT TO WORKING.
FYI: I DO NOT SAVE MY HISTORY ON MY COMPUTER
http://www.ioffer.com/i/elvis-presley-the-final-curtain-6-dvd-boxset-214010926
THIS IS THE WEBSITE WHICH I CAN OPEN; HOWEVER, WHEN I TRY TO ORDER IT OR ASK A QUESTION, IT DOESN'T GO ANYWHERE. THANK YOU FOR YOUR RESPONSE AND I HOPE I WILL HEAR FROM YOU AGAIN SO I CAN GET IT TO WORKING.
FYI: I DO NOT SAVE MY HISTORY ON MY COMPUTER
http://www.ioffer.com/i/elvis-presley-the-final-curtain-6-dvd-boxset-214010926
Hi again !
First of all: no, not   you but your browser saves your history: e.g. websites you have visited.
Have you looked at that article and followed the instructions ?
'Had no problem opening that website: Elvis had not left the building ......
Let us know if you've looked at that article, will you ?
Seçilmiş Həll
I am a novice but I am NOT stupid! I know that it is the browser that saves history! :) Yes indeed I did read the article. I cleared all history in Firefox and Edge but nothing was working. I did a live chat and the problem was Firefox was NOT accepting my password. Techie worked magic and I am in business. I thank you for taking the time to respond to my questions.
God bless YOU!
Hi again !
First things first: I never, ever thought you were stupid !!!
I'm really glad that your problem is solved !
Would you be a dear and mark your last post as Chosen Solution, so others will know and might benefit from it ?
Thank you !
I don't see Chosen Solution beside my last post? Hmmmm
dotelvis said
I don't see Chosen Solution beside my last post? Hmmmm
Would you look for it again ?
And please remove it from my post ?
I would do it for you in a heartbeat if I could, but this is something only you can do (or a moderator) .........
I see two options but NOT chosen solution. I checked on something and Chosen Solution popped up. :) I hoped I undid what you requested.