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Firefox crashes

  • 10 cavab
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

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Hello,

My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version.

Crashing id: https://crash-stats.mozilla.com/report/index/0d98146c-771c-4ef4-9110-8dc992161007

Hello, My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version. Crashing id: https://crash-stats.mozilla.com/report/index/0d98146c-771c-4ef4-9110-8dc992161007

All Replies (10)

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Signature: nsLineBox::GetChildCount

Nothing was flagged in this report. Please post the last 7-10 crash reports.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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It still crash in safe mode.

Here are the last crashes report:

92cca2c3-581e-479c-9088-8466a4f7a0d9 71baf410-d9e5-4f95-b8df-6c1a903f9153 5d47e8c3-ad91-4c4d-9fc7-543982161008 d5db8b34-e038-43d9-9b9a-bf91ada89d4b f3db5fae-064a-4d1a-bbe1-f16586ef9d87 bp-e8915bd0-631e-48d3-85b6-5ff142161007 bp-e5005095-aec6-4e1c-9137-c86652161007 bp-ab928897-610b-4fb5-a313-1ca692161007 bp-9d80a5ef-9b40-43d3-8e05-1ecec2161007 bp-fc70a3bc-3fbe-45d7-896e-928402161007 bp-0d98146c-771c-4ef4-9110-8dc992161007 bp-0b0cf13d-e469-4653-b3b4-b1f152161007 a8cc0c5f-8203-4655-9038-71522f42db7e db1bc2b6-61bb-4a8f-b766-cc46bdd45648 bp-80edf538-10de-47cc-bd90-0ec062161007 bp-507d5354-861a-4997-bdd6-c6c632161007 bp-d911ea00-b1fd-4add-8ab5-300962161007

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
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bp-e8915bd0-631e-48d3-85b6-5ff142161007 bp-e5005095-aec6-4e1c-9137-c86652161007 bp-ab928897-610b-4fb5-a313-1ca692161007

Signature: `anonymous namespace::ProcessTwoPixelPairsDXDY<T>

Please submit and post the missing reports.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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bp-e19fa38a-7b65-4c2e-b011-906922161009 09/10/2016 17:46 bp-7c9bb5e4-2b96-4c11-bfa9-ba7a82161009 09/10/2016 17:46 bp-1d811768-fb2c-457d-b317-ee2812161009 09/10/2016 17:46 bp-86c58fc9-34a6-483a-aed1-0f4022161009 09/10/2016 17:46 bp-24cb942d-eeae-4f5b-89b7-785712161009 09/10/2016 17:46 bp-e4b709b9-9cd1-49c5-8bd4-bd55e2161009 09/10/2016 17:45 bp-fa9379a2-c00a-44c5-8e22-f69422161009 09/10/2016 12:14 bp-5d47e8c3-ad91-4c4d-9fc7-543982161008 08/10/2016 18:48 bp-e8915bd0-631e-48d3-85b6-5ff142161007 07/10/2016 19:49 bp-e5005095-aec6-4e1c-9137-c86652161007 07/10/2016 19:49 bp-ab928897-610b-4fb5-a313-1ca692161007 07/10/2016 19:48 bp-9d80a5ef-9b40-43d3-8e05-1ecec2161007 07/10/2016 19:48 bp-fc70a3bc-3fbe-45d7-896e-928402161007 07/10/2016 19:48 bp-0d98146c-771c-4ef4-9110-8dc992161007 07/10/2016 19:06 bp-0b0cf13d-e469-4653-b3b4-b1f152161007 07/10/2016 18:57 bp-80edf538-10de-47cc-bd90-0ec062161007 07/10/2016 16:35 bp-507d5354-861a-4997-bdd6-c6c632161007 07/10/2016 14:04 bp-d911ea00-b1fd-4add-8ab5-300962161007 07/10/2016 13:21

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And new one i just had:

bp-45c5312c-4dca-4781-8b73-9b9922161009 09/10/2016 17:49 bp-e19fa38a-7b65-4c2e-b011-906922161009 09/10/2016 17:46 bp-7c9bb5e4-2b96-4c11-bfa9-ba7a82161009 09/10/2016 17:46 bp-1d811768-fb2c-457d-b317-ee2812161009 09/10/2016 17:46 bp-86c58fc9-34a6-483a-aed1-0f4022161009 09/10/2016 17:46 bp-24cb942d-eeae-4f5b-89b7-785712161009 09/10/2016 17:46 bp-e4b709b9-9cd1-49c5-8bd4-bd55e2161009 09/10/2016 17:45 bp-fa9379a2-c00a-44c5-8e22-f69422161009

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bp-45c5312c-4dca-4781-8b73-9b9922161009

Signature: nsTHashtable<T>::GetEntry | nsTHashtable<T>::Contains | nsLineBox::Contains

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++++++++++++++++++++++ bp-e19fa38a-7b65-4c2e-b011-906922161009 bp-7c9bb5e4-2b96-4c11-bfa9-ba7a82161009

Signature: nsLineBox::GetChildCount ++++++++++++++++++++++++++++++++++++++++++++++++ bp-1d811768-fb2c-457d-b317-ee2812161009

Signature: nsTHashtable<T>::GetEntry | nsTHashtable<T>::Contains | nsLineBox::Contains

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++ bp-86c58fc9-34a6-483a-aed1-0f4022161009

Signature: nsLineBox::GetChildCount

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

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I updated to latest version and also changed graphic card ( amd firepro and nvidia gtx ) i still get the same problem.

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I've called for more help.