Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't play Netflix with Firefox 50

  • 7 cavab
  • 80 have this problem
  • 2 views
  • Last reply by FredMcD

more options

All working fine with Firefox 49.0.2 few day ago after the new update to Firefox 50.0 I can't play anymore Netflix, because Firefox 50 don't download the plugin like you can see in the pictures (No you can't see because Firefox 50.0 refuse to upload the picture). I Firefox 50 I can play Youtube, with Chrome I can play anythings I hope the update coming soon and fix the problem Thanks Cariboou

All working fine with Firefox 49.0.2 few day ago after the new update to Firefox 50.0 I can't play anymore Netflix, because Firefox 50 don't download the plugin like you can see in the pictures (No you can't see because Firefox 50.0 refuse to upload the picture). I Firefox 50 I can play Youtube, with Chrome I can play anythings I hope the update coming soon and fix the problem Thanks Cariboou

Chosen solution

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Read this answer in context 👍 1

All Replies (7)

more options

What plugin are you talking about? If the clip played using Firefox 49, then you should already have it.

Do you have the problem with other sites also?

more options

Here is a picture with a missing (for Firefox) plugin, many have a problem with a Firefox 49 solved with 49.0.2 and now again we have a problem with Firefox 50

more options

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin


Remove Firefox's plugin registry file Sometimes the pluginreg.dat file becomes corrupted. You can remove it and have Firefox re-scan for plugins. As a side effect, any plugins you have disabled on the Add-ons page probably will be re-enabled, so you'll need to go back to that page one more time.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

Like you can see the first 3 plugins aren't installed, I follow what you say in the post but doesn't work, hoping in other help Thanks

more options

I called for more help.

more options

I don't know why... , but today after downgrade to Firefox 49.0.2 and update to Firefox 50, all Plugins relate to the play video start to working properly, and I can watch Netflix Thanks for the Support Cariboou

more options

Seçilmiş Həll

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.