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Firefox getting crash while changing default download option to Always ask me where to save files

  • 12 cavab
  • 1 has this problem
  • 12 views
  • Last reply by npandey23

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If I change the download option (Settings -> Preference -> General -> Downloads) from Always ask me where to save files to Save files to (Defualt Downloads) it works fine while with "Always ask me option" it's getting creash when I save a any file (just after where do you want to save prompt).

I have a core dump file for debugging but not able to upload it here. Let me know how I can share it with you for debug this issue.

Thanks Niraj

If I change the download option (Settings -> Preference -> General -> Downloads) from Always ask me where to save files to Save files to (Defualt Downloads) it works fine while with "Always ask me option" it's getting creash when I save a any file (just after where do you want to save prompt). I have a core dump file for debugging but not able to upload it here. Let me know how I can share it with you for debug this issue. Thanks Niraj

Chosen solution

The issue has been resolved after setting the following env variable:

GSETTINGS_SCHEMA_DIR

Thanks for your support.

Regards Niran

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All Replies (12)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
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Do you have many downloads showing in the Downloads panel in the Library window?

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FredMcD said

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
aboutcrashesFx29

I do not see any report here.

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the-edmeister said

Do you have many downloads showing in the Downloads panel in the Library window?

No

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Where did the core dump file for debugging come from? How large is it?

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FredMcD said

Where did the core dump file for debugging come from? How large is it?

It just dump the core file on my home area. I have two file one is 4 MB and another one is 43 MB. If you need those files for debugging please do let me know how can I upload those filese as I do not see any option here to upload the file (There is only option to add images).

Thanks Niraj

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Seçilmiş Həll

The issue has been resolved after setting the following env variable:

GSETTINGS_SCHEMA_DIR

Thanks for your support.

Regards Niran

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That was very good work. Well done.

What did you set the GSETTINGS_SCHEMA_DIR to?

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FredMcD said

That was very good work. Well done. What did you set the GSETTINGS_SCHEMA_DIR to?

It should be "glib-vX.X.X/share/glib-2.0/schemas/

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Thank you. This information could help others.

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Could you tell us what distro of Linux you're on? Maybe the developers could fix this somewhere in the Firefox code.

The only other bug close to this I found was: Bug 856400 - "Always ask me where to save files" crashes if primary disk is full