Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MSN is constantly opening in Firefox whether I have my browser open or not, even when I am working on something else.

  • 1 cavab
  • 4 have this problem
  • 3 views
  • Last reply by Scribe

more options

FIrefox opens with MSN constantly (every few minutes, whether or not I am on the internet or even if I am working in Word for instance with the internet closed). If I minimize the MSN page, it opens in a second tab, then a third. If I close it, it re-opens. I have to close or minimize my web-brower every few minutes while working on my computer. How do I make this stop?

FIrefox opens with MSN constantly (every few minutes, whether or not I am on the internet or even if I am working in Word for instance with the internet closed). If I minimize the MSN page, it opens in a second tab, then a third. If I close it, it re-opens. I have to close or minimize my web-brower every few minutes while working on my computer. How do I make this stop?

All Replies (1)

more options

Hi, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

You can also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is nothing other than Firefox. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!