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Unable to see all the text boxes and buttons present in websites, but able to see in Google Chrome

  • 3 cavab
  • 1 has this problem
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  • Last reply by cor-el

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Hi Team,

I regularly use Firefox as my browser while browsing. But, in the recent past i was unable to see all the text boxes, buttons present in websites.

However if i open the same website in Google Chrome, i am able to see all the text and buttons.

Firefox is my favorite browser, but because of above issue. i am using google chrome.

Please resolve this issue asap.

Thanks and Regards, Naresh Ravula

Hi Team, I regularly use Firefox as my browser while browsing. But, in the recent past i was unable to see all the text boxes, buttons present in websites. However if i open the same website in Google Chrome, i am able to see all the text and buttons. Firefox is my favorite browser, but because of above issue. i am using google chrome. Please resolve this issue asap. Thanks and Regards, Naresh Ravula

All Replies (3)

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Hi Naresh, please try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thanks

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Can you attach a screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure you do not exceed the maximum size of 1 MB

Make sure you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure you allow pages to choose their own colors.

  • Options/Preferences -> Content : Fonts & Colors -> Colors : "Override the colors specified by the page with my selections above"

Try "Never" if the default "Only with High Contrast themes" isn't working.

This setting affects background images.

See also: