Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The only web connections I can make are previous Bookmarks, why can I NOT search the web like I have always been able to ?

more options

This has been going on now for 3 days. I have never had this problem in the past. Makes no difference what search i type in , there is NO response other than the search logo at the top left corner spinning counter clockwise infinitely.

This has been going on now for 3 days. I have never had this problem in the past. Makes no difference what search i type in , there is NO response other than the search logo at the top left corner spinning counter clockwise infinitely.

All Replies (3)

more options

hi, does it make a difference when you try the following: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. make sure that is set to false (if it isn't, double-click it in order to toggle its value) and restart the browser once.

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

I can not understand all this technical language. I need clear step by step solution to getting my web surfing abilities back . Can , Will someone HELP ?