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Firefox freezes when memory use increases to about half of capacity?

  • 5 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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I'm using different versions of Firefox to test this and even the newest version does it. As soon as the memory use escalates to a certain point Firefox freezes. I have to end the task and restart. This started about a week ago. Before that it was running smoothly. I don't think I made any changes to the system and didn't run Windows Update. Using Win7.

I'm using different versions of Firefox to test this and even the newest version does it. As soon as the memory use escalates to a certain point Firefox freezes. I have to end the task and restart. This started about a week ago. Before that it was running smoothly. I don't think I made any changes to the system and didn't run Windows Update. Using Win7.

All Replies (5)

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Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there? ++++++++++++++++++++++++++ https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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How will this solve the problem? I can't use Firefox in Safe Mode.

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And Safe Mode isn't as demanding on Firefox so its not really much of a test, right?

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Safe Mode is a troubleshooting mode that

temporarily turns off hardware acceleration,

resets some settings, and disables add-ons

(extensions and themes). If the problem goes

away, that tells us one thing. If it does not,

that tells us something else.

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How much memory is this about? Is that more of 1 GB? How much physical memory do you have and how much is free when you start Firefox?

Also make sure you have enough virtual memory set (page file).