Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't authenticate with Gmail - gets to authenticate page but won't proceed

more options

When setting up a Gmail account, I have entered Gmail username and password and clicked Done with IMAP account selected. The pop up screen to authenticate with Google then opens. Then when I click "Next" or "More Options" nothing happens. I've turned off pop up blockers which hasn't made any difference.

Any ideas?

When setting up a Gmail account, I have entered Gmail username and password and clicked Done with IMAP account selected. The pop up screen to authenticate with Google then opens. Then when I click "Next" or "More Options" nothing happens. I've turned off pop up blockers which hasn't made any difference. Any ideas?

All Replies (1)

more options

There are plenty of threads already addressing this issue. https://support.mozilla.org/en-US/questions/1157498