My trash folder "empties" every day, I do not want it to do this...can you help?
I want to keep all of my deleted messages in my trash folder.....Cant seem to set up the trash folder to keep everything......The program continues to delete all of my "trashed" messages.....Can anyone help?
Chosen solution
There may be a setting in Account Settings set up to do this. Right click on mail account in Folder Pane and select 'Settings' select 'Server Settings' bottom right under 'Message Storage' uncheck: 'Empty deleted folder on Exit'
If POP :: select 'Disc space' for pop mail account Else If Imap: Select: 'Synchronisation & Storage'
Select 'Don't delete any messages'
click on OK
Now check the folder itself. right click on 'Deleted/Trash' folder and select 'Properties' select 'Retention Policy' tab Select: 'Use my account settings' click on 'OK'
If you have an imap mail account: Logon to webmail account via a browser and check to see if you have a setting to Empty the Trash set to per day.
Whilst the server can have an auto empty the trash policy, they usually do this on eg: a monthly basis, not daily.
Read this answer in context 👍 2All Replies (1)
Seçilmiş Həll
There may be a setting in Account Settings set up to do this. Right click on mail account in Folder Pane and select 'Settings' select 'Server Settings' bottom right under 'Message Storage' uncheck: 'Empty deleted folder on Exit'
If POP :: select 'Disc space' for pop mail account Else If Imap: Select: 'Synchronisation & Storage'
Select 'Don't delete any messages'
click on OK
Now check the folder itself. right click on 'Deleted/Trash' folder and select 'Properties' select 'Retention Policy' tab Select: 'Use my account settings' click on 'OK'
If you have an imap mail account: Logon to webmail account via a browser and check to see if you have a setting to Empty the Trash set to per day.
Whilst the server can have an auto empty the trash policy, they usually do this on eg: a monthly basis, not daily.