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Extremely sluggish after recent update to 52.1.1

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  • 1 has this problem
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  • Last reply by Wayne Mery

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Running the 32bit portable version on Windows 10 and after update to 52.1.1 email is extremely slow to load each message, clicking to reply or even write new emails takes a long time to load, 10-20 seconds when it used to be immediate. I've rebooted, not sure what else to try except maybe a roll back but not so sure how to go about it. Any help is appreciated.

Running the 32bit portable version on Windows 10 and after update to 52.1.1 email is extremely slow to load each message, clicking to reply or even write new emails takes a long time to load, 10-20 seconds when it used to be immediate. I've rebooted, not sure what else to try except maybe a roll back but not so sure how to go about it. Any help is appreciated.

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tart *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Please tell us, does problem go away?