We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

CCleaner wiped out email addresses

more options

Ran CCleaner and it wiped out my Mozilla Thunderbird email accounts and many email addresses, but not all email addresses. I managed to set up my accounts again but am still missing email addresses. My backups don't seem to have a seperate file for email address books. Need help urgently, in very easy-to-follow language please.

Ran CCleaner and it wiped out my Mozilla Thunderbird email accounts and many email addresses, but not all email addresses. I managed to set up my accounts again but am still missing email addresses. My backups don't seem to have a seperate file for email address books. Need help urgently, in very easy-to-follow language please.

All Replies (1)

more options

This is why it has always been suggested that you tell CCleaner to leave your Thunderbird files alone. They have no idea what they are doing with this software.

There is a discussion over at CCleaner about their latest update wrecking all their users Thunderbird files. I suggest you go there and ask them how to fix the mess they created.