Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

why I don't see any video when I try to play an episode on nbc.com

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by bygabyga

yeshen1
yeshen1
more options

I used to be able to watch existing episodes from nbc.com. But with unknown reason now I can hear the voice but no any video at all. The screen just stay black completely.

I used to be able to watch existing episodes from nbc.com. But with unknown reason now I can hear the voice but no any video at all. The screen just stay black completely.

All Replies (1)

bygabyga
bygabyga
more options

update beta or test release channel