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Firefox can't see some things on a web page

  • 11 cavab
  • 1 has this problem
  • 4 views
  • Last reply by reble

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1st off I am using Firefox v54.0, my OS is Win7 Home 32bit.

On some web pages Firefox can't see parts of the web page. I have attached bellow 2 screen capture pictures that Google Chrome can see but Firefox can't see. In the 2 pictures Firefox can't see the areas marked with the red box. In the 2nd picture Firefox sees the words "Image Verification" but not the box with the check box and the words "I am not a robot". Other then sometimes I get a redirect to a web page that is way off the subject. Firefox is working fine.

Steve

1st off I am using Firefox v54.0, my OS is Win7 Home 32bit. On some web pages Firefox can't see parts of the web page. I have attached bellow 2 screen capture pictures that Google Chrome can see but Firefox can't see. In the 2 pictures Firefox can't see the areas marked with the red box. In the 2nd picture Firefox sees the words "Image Verification" but not the box with the check box and the words "I am not a robot". Other then sometimes I get a redirect to a web page that is way off the subject. Firefox is working fine. Steve
Attached screenshots

All Replies (11)

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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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I tried it in Firefox safe mode and I am still having the same problem. Also there is a possibly I may have a redirect virus.

philipp said

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here... Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
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ok, in this case please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner first, which are specialised in adware and browser hijackers.

Troubleshoot Firefox issues caused by malware

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All those prog's like free version of malwarebytes and adwcleaner tell me that prog's on my hard drive (that I use all the time and I know are clean) they tell me that the prog it self is a virus. Example MIRC, a IRC chat prog. I use it a lot and both malwarebytes and adwcleaner have marked MIRC as a virus. Besides all those prog's like adwcleaner scan the system but the prog won't let you clean out the system without paying for the cleaning prog.

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hi, that's not true - adwcleaner doesn't require you to pay up to clean detections. it's always been freeware.

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I will give it a wack and let u know the outcome.

philipp said

hi, that's not true - adwcleaner doesn't require you to pay up to clean detections. it's always been freeware.
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Well I gave adwcleaner a wack. Adwcleaner did find stuff that need to be cleaned out. But Firefox still has the problem with the www.xda-developers.com web page and Firfox still has a problem with unwanted redirects. If a cure can't be found then the only recourse is to save what I need to save then wipe the C: drive partition clean and reinstall everything from the backup CD's/DVD's. It is not the 1st time I have had to wipe the C: drive partition clean and start over. It just take about 4 to 5 hours to reinstall everything starting with Win7.

Steve

reble said

I will give it a wack and let u know the outcome. philipp said
hi, that's not true - adwcleaner doesn't require you to pay up to clean detections. it's always been freeware.
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You can check this if there is a problem with redirects.

  • "3-bar" menu button -> Options/Preferences -> Advanced -> General
    Accessibility: [ ] "Warn me when web sites try to redirect or reload the page"

The setting in "Options/Preferences -> Advanced -> General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also:


The I'm not a robot content is in an iframe that is likely generated via JavaScript, so make sure you aren't blocking JavaScript.

<iframe src="https://www.google.com/recaptcha/api2/anchor?k=<data>" title="recaptcha widget" scrolling="no" sandbox="allow-forms  allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups allow-popups-to-escape-sandbox" width="304" height="78" frameborder="0"></iframe>

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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The "Warn me when web sites try to redirect or reload the page" so far seems to be working. There hasn't been any more unwanted redirects. Keep your fingers and toes crossed.  :)

As to the Java script problem. I don't know how to check Java to see if it is blocked. I have had this kind of problem in the past with Java based IRC chat pages I don't know a lot about Java.

cor-el said

You can check this if there is a problem with redirects.
  • "3-bar" menu button -> Options/Preferences -> Advanced -> General
    Accessibility: [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Options/Preferences -> Advanced -> General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting. See also:

The I'm not a robot content is in an iframe that is likely generated via JavaScript, so make sure you aren't blocking JavaScript.

<iframe src="https://www.google.com/recaptcha/api2/anchor?k=<data>" title="recaptcha widget" scrolling="no" sandbox="allow-forms  allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups allow-popups-to-escape-sandbox" width="304" height="78" frameborder="0"></iframe>

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Just a sort of off-center reply. If the problem with the browser is the only one you have, you might consider yourself lucky. About a year or so ago, Microsoft "updated" most Win 7 users to Win 10 without even telling anyone about it, let alone asking permission. As usual, the new MS OS was crap. They never do enough pre-consumer release testing. This one kind of forces THEIR driverst to beused, and all too often they didn't work with a lot of apps. And it isn't always to download and reinstall the right drivers and force 10 to use them instead of MS's drivers. That, on top of the expected MS new OS problems, has made 10 a nasty experience.

A lot of things that came with 7 aren't included with 10, either. If you want them, and a lot of people do seem to, you have to pay MS for them. Gee, I wonder why they were in such a hurry to get 10 out there in even worse shape than their earlier new systems were in at release.

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Tmacar even though I don't know a lot about the latest prog's and systems. I retired around 15 years ago from fixing things like 2 way radios, tv's, vcr's and windows based desktop/towers and laptops because of micro tremors in my hands. I can't keep the soldering iron still anymore, I was messing up to many PC boards. I know all about MicroSoft shoving Win 10 down every ones throat. That's why I turn off the auto update on any prog that I install. Win7's auto update is turned off. If I need an update I then do it manually. This Dell Inspiron 3541 laptop came with an OEM Win8.1. I didn't have the install disk for 8.1. and I was having a problem fig out Win 8.1. So I wiped the C: drive partition clean and installed Win7 Home 32bit that I was use to. My dad was a fixer and inventor of things and he always told me "if it is not broken, don't fix it". I went 5 years on 1 cell phone before it did a bad imitation of R2D2 been shot. I am not into keeping up with the Jones.

tmacar said

Just a sort of off-center reply. If the problem with the browser is the only one you have, you might consider yourself lucky. About a year or so ago, Microsoft "updated" most Win 7 users to Win 10 without even telling anyone about it, let alone asking permission. As usual, the new MS OS was crap. They never do enough pre-consumer release testing. This one kind of forces THEIR driverst to beused, and all too often they didn't work with a lot of apps. And it isn't always to download and reinstall the right drivers and force 10 to use them instead of MS's drivers. That, on top of the expected MS new OS problems, has made 10 a nasty experience. A lot of things that came with 7 aren't included with 10, either. If you want them, and a lot of people do seem to, you have to pay MS for them. Gee, I wonder why they were in such a hurry to get 10 out there in even worse shape than their earlier new systems were in at release.