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how to reindex mail folders

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Toad-Hall

bjgillig
bjgillig
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I have tried to consolidate some important emails messages into a new inbox subfoldeer and they all just disappeared. Help! I think I need to re-index my mailbox but I can't remember how to do that.

I have tried to consolidate some important emails messages into a new inbox subfoldeer and they all just disappeared. Help! I think I need to re-index my mailbox but I can't remember how to do that.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Did the new Inbox subfolder disappear as well ? If using an imap mail account, have you subscribed to see that new folder?

Try reindexing the new folder.

  • Right click on new folder and select 'Properties'
  • clickon 'Repair folder' button
  • click on OK