Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Remove printer entry

  • 4 cavab
  • 1 has this problem
  • 135 views
  • Last reply by pstoric

pstoric
pstoric
more options

I have a user that has two entries for a single Star TSP 100 Cutter (TSP 143) receipt printer (see image) and I need to get rid of the one that shows "copy 2" at the end as that's not even listed anymore in Windows under devices and printers so when they choose that by accident, it doesn't print.

I've tried the Firefox refresh but that did not work and also I went into "about:config" and searched for printers but none came up with that name. There must be a way for me to delete that entry somehow?

I have a user that has two entries for a single Star TSP 100 Cutter (TSP 143) receipt printer (see image) and I need to get rid of the one that shows "copy 2" at the end as that's not even listed anymore in Windows under devices and printers so when they choose that by accident, it doesn't print. I've tried the Firefox refresh but that did not work and also I went into "about:config" and searched for printers but none came up with that name. There must be a way for me to delete that entry somehow?
Attached screenshots

Chosen solution

Hi   !

Would you please take a look at this :

http://windowsreport.com/cant-remove-printer-windows-10/

Any good  ?

Read this answer in context 👍 2

All Replies (4)

Happy112
Happy112
more options

Seçilmiş Həll

Hi   !

Would you please take a look at this :

http://windowsreport.com/cant-remove-printer-windows-10/

Any good  ?

pstoric
pstoric Question owner
more options

Possibly. I'll have to try the registry suggestion but won't be able to until after hours. I'll post back my results.

Happy112
Happy112
more options

pstoric said

Possibly. I'll have to try the registry suggestion but won't be able to until after hours. I'll post back my results.

Take all the time you need  !

pstoric
pstoric Question owner
more options

Yes it worked. from the run window I typed "printmanagement.msc" and found the (copy) printer that was not listed under devices and printers. I as able to empty the queue and delete it. Then in Firefox I went to about:config and typed "print_printer" and reset the value. Working as expected now. Tahanks1