Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes with following message "Gah. Your tab just crashed.Choose Restore This Tab to reload page content.|

  • 4 cavab
  • 2 have this problem
  • 48 views
  • Last reply by Binki1999

Binki1999
Binki1999
more options

For the past few days I have been getting the following crash message "Gah. Your tab just crashed.Choose Restore This Tab to reload page content". I've never had such crashes before and have no idea why I start having them. Any suggestions to fix this problem are appreciated. Thanks

For the past few days I have been getting the following crash message "Gah. Your tab just crashed.Choose Restore This Tab to reload page content". I've never had such crashes before and have no idea why I start having them. Any suggestions to fix this problem are appreciated. Thanks

All Replies (4)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Binki1999
Binki1999 Question owner
more options

Thanks for getting back.


The problem is that the crashes I had, do not appear there. For instance the last crash reported was from September 17 . All the crashes I had and I'm making reference to, were after that day.


Not sure what to do. Looking forward hearing back from you.

FredMcD
FredMcD
more options

What was the tab doing at the time? Players? Ads?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Binki1999
Binki1999 Question owner
more options

No, it was mainly Youtube page that was giving the problem and also some travel websites. I'll try the safe mode and will report the progress. Thanks for you continuous help.