Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Looks like another screen in the background?

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

Lately when I use Firefox, when I click on a new tab, or it loads a page, there is a blue outline almost like there is another screen behind it.?? It is blue and I can see the Firefox logo in the top left. Sometimes it cover over the top of the tabs.

Lately when I use Firefox, when I click on a new tab, or it loads a page, there is a blue outline almost like there is another screen behind it.?? It is blue and I can see the Firefox logo in the top left. Sometimes it cover over the top of the tabs.

All Replies (2)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Can you attach a screenshot?