Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

LastPass works in regular browser but it will not work in Privacy browser since updated to FF 57 tonight.

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Bethsaida3

Bethsaida3
Bethsaida3
more options

I always sign into Last Pass in the Firefox regular browser before I click to a the privacy browser. I am attaching a copy of the top right corner of my privacy browser when I try to click Last Pass. You should see a white shadow under the Last Pass icon in the right corner. That shadow has never appeared before. Evidently Last Pass is trying to open and Firefox privacy has it blocked. Need help please.

It is past my bedtime and I need to go to bed since I don't know when you will be able to get back to me. I will watch for email from you tomorrow (Wednesday) morning.

Thank you.

I always sign into Last Pass in the Firefox regular browser before I click to a the privacy browser. I am attaching a copy of the top right corner of my privacy browser when I try to click Last Pass. You should see a white shadow under the Last Pass icon in the right corner. That shadow has never appeared before. Evidently Last Pass is trying to open and Firefox privacy has it blocked. Need help please. It is past my bedtime and I need to go to bed since I don't know when you will be able to get back to me. I will watch for email from you tomorrow (Wednesday) morning. Thank you.
Attached screenshots

All Replies (3)

Bethsaida3
Bethsaida3 Question owner
more options

I will hang around for 15 or 20 minutes in case you can get back to me here tonight. I wasn't sure if you would use email or the forum. Thanks for any help.

Moses
Moses
  • Moderator
more options

Looks like you are using a pre-release version of LastPass ( Version 4.2.1.21a ) Have you tried installing the release build version (4.2.1.21)? https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/

Bethsaida3
Bethsaida3 Question owner
more options

I updated LastPass to 4.2.1.21 and it didn't help so I closed and reopened my browser but it still didn't help. Any other suggestions, please?