Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Quantum, a/k/a Firefox Installer.

more options

Dear Whomever,

Now that I have learned that “Firefox Quantum” is just another name for “Firefox Installer” (a/k/a Version 57.0), all I can say is that nothing has been fixed and/or improved for me.

The “Comments” which should appear in New York Times Op-Eds still are missing; various websites that have “Facebook,” Twitter,” etc. links do not work; e-mails which I receive (at my Gmail account) sometimes contain links that also do nothing; and DOWNLOAD ACCELERATOR PLUS (a/k/a DAP) doesn’t work as an Add-On.

So all things considered, what damn good is Mozilla Firefox? What are they “protecting” us from? Writing letters or sending e-mails to almighty Mozilla are NEVER REPLIED TO, and the company phone number is NEVER ANSWERED.

Am I the only one becoming increasingly dissatisfied with Firefox?

Curiously Yours,

Gregory Falasz (gpspirit34@gmail.com)

Dear Whomever, Now that I have learned that “Firefox Quantum” is just another name for “Firefox Installer” (a/k/a Version 57.0), all I can say is that nothing has been fixed and/or improved for me. The “Comments” which should appear in New York Times Op-Eds still are missing; various websites that have “Facebook,” Twitter,” etc. links do not work; e-mails which I receive (at my Gmail account) sometimes contain links that also do nothing; and DOWNLOAD ACCELERATOR PLUS (a/k/a DAP) doesn’t work as an Add-On. So all things considered, what damn good is Mozilla Firefox? What are they “protecting” us from? Writing letters or sending e-mails to almighty Mozilla are NEVER REPLIED TO, and the company phone number is NEVER ANSWERED. Am I the only one becoming increasingly dissatisfied with Firefox? Curiously Yours, Gregory Falasz (gpspirit34@gmail.com)

All Replies (2)

more options

Please edit your email address out. It is a public forum.

Support Volunteers can't make changes to Firefox and the developers do not directly monitor this site. To submit suggestions for new or changed features, may I suggest:

Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/ Facebook: https://www.facebook.com/Firefox Reddit: https://www.reddit.com/r/firefox/ Twitter: https://twitter.com/firefox

There also is a forum run by the Add-ons team where you may see talk about potential future capabilities of extensions to modify the UI (initially limited to colors, I think, but perhaps more down the road): https://discourse.mozilla-community.org/c/add-ons

Please let us know if this solved your issue or if need further assistance.

more options

Dear Pkshadow,

Thank you for the reply. I will check these links out and see what may occur.