Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ater I installed 57; computer is so slow, can I go back to previous version

  • 2 cavab
  • 6 have this problem
  • 6 views
  • Last reply by Wurli

more options

It is so slow, even revealing characters as I type, scrolling the screen up and down.

It is so slow, even revealing characters as I type, scrolling the screen up and down.

Chosen solution

No change - computer is so slow even in typing that I have had to switch to Chrome to do anythin.

Read this answer in context 👍 2

All Replies (2)

more options

Hi Wurli,

You might want to do a Firefox Refresh.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

Seçilmiş Həll

No change - computer is so slow even in typing that I have had to switch to Chrome to do anythin.