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Flash Player not playing video's embedded in websites, just white space where video should be [plug-in activated and updated]

  • 6 cavab
  • 13 have this problem
  • 6 views
  • Last reply by TMT1

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Youtube.com works just fine,

but any other website that has embedded video's does not load or show them.

Where a video would be, now there is just a white square.

It worked fine in the previous versions of Firefox.

I have tried updating my Flash player plugin, making sure it is active and any other troubleshooting options I could.

Here is an example of a site where this problem is encountered

https://oddshot.tv/s/rLBw5k

Thanks

Youtube.com works just fine, but any other website that has embedded video's does not load or show them. Where a video would be, now there is just a white square. It worked fine in the previous versions of Firefox. I have tried updating my Flash player plugin, making sure it is active and any other troubleshooting options I could. Here is an example of a site where this problem is encountered https://oddshot.tv/s/rLBw5k Thanks

All Replies (6)

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Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

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This is not the case as the plugin is not crashing. It fails to even load the video.

A crash would be shown as a gray box with an ! I believe?

Like I said, just a white square without even seeing any video info.

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this is the message I get when I try to play videos imbedded. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2018-04-01:25d830f76fb4be53affc560c Player ID: 5749203519001_5067014667001

Modified by TMT1

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Neonknight77 said

Here is an example of a site where this problem is encountered

https://oddshot.tv/s/rLBw5k

Oddshot is shutting down, thank you for the support


Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Fred this thread was started back on November 16 as to why the OP has a old version of Flash in more system details. It was bumped by TMT1 who has own thread at /questions/1211802

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and thanks, my issue has been solved over at Microsoft support.