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several. to begin with I do not know how to log in or use mozilla support. I won't even know whether or not somebody responds to my

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waterSOTR
waterSOTR
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I won't even know whether or not somebody responds to my questions. this will be my 3rd attempt to even send this group of questions in todayand I don't know why the words I type keep disappearing here. this morning I opened firefox to do email and search the web as I have been doing for the past many years and everything looked different and I have no idea how to do anything now. I just want to go back to the exact firefox I have been using for years. how do I do that? p.s. I am indeed on windows 10. I have no idea about versions of firefox nor do I know what a plug in is so I do not know whether or not your system's reading of my system is correct. below my words here ur page tells me to "follow through" but does not provide any instructions that I could find and understand about how to even do what I am doing now... I just stumbled on this and am trying to figure out how to do this...

I won't even know whether or not somebody responds to my questions. this will be my 3rd attempt to even send this group of questions in todayand I don't know why the words I type keep disappearing here. this morning I opened firefox to do email and search the web as I have been doing for the past many years and everything looked different and I have no idea how to do anything now. I just want to go back to the exact firefox I have been using for years. how do I do that? p.s. I am indeed on windows 10. I have no idea about versions of firefox nor do I know what a plug in is so I do not know whether or not your system's reading of my system is correct. below my words here ur page tells me to "follow through" but does not provide any instructions that I could find and understand about how to even do what I am doing now... I just stumbled on this and am trying to figure out how to do this...

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Shadow110
Shadow110
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Hello, your logged in and yes Support Volunteers do answer.

There are all sorts of reasons to stay : https://www.howtogeek.com/332449/whats-new-in-firefox-quantum/ and https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/

Going back : unfortunately 56.0.2 is no longer safe to use for every day use do to secuity issues, but 52.5.0 ESR is. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

You should make a backup of your Profile before going back and just because: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Please let us know if this solved your issue or if need further assistance.