I have just installed the Firefox Quantum and cannot update my Tomtom Via 280 navigation device, I was wondering if there is something new that could block it
the tom tom navigation device does not update even though it has downloaded the file. I have spoken to TomTom and I thought that you might have some further ideas. They say that Tom Tom is set up with Firefox.
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Maybe TomTom was "set up with Firefox" for older versions, but Firefox 57 requires a new type of extension - WebExtensions are needed. The old Legacy extensions won't work.
I just looked for the TomTom support forum ay their main website to see what other TomTom users have reported - guess what? That discussion forum appears to be shut down. https://discussions.tomtom.com/
Does TomTom software install a Firefox add-on? If so, can you see it in the Addons Manager in Firefox 57? If so, is it enabled?
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Maybe TomTom was "set up with Firefox" for older versions, but Firefox 57 requires a new type of extension - WebExtensions are needed. The old Legacy extensions won't work.
I just looked for the TomTom support forum ay their main website to see what other TomTom users have reported - guess what? That discussion forum appears to be shut down. https://discussions.tomtom.com/
Does TomTom software install a Firefox add-on? If so, can you see it in the Addons Manager in Firefox 57? If so, is it enabled?
it doesn't seem to have a add-on as it is not in the addons manager. It is a separate app. called my drive connect
It was not the browser that was the problem and now I have fixed. So this is solved.