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When I am running Firefox, Windows 10 it slows/locks up my computer, why? Memory & disc resources max'd.

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  • Last reply by cor-el

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I run both Chrome and Firefox on Windows 10. Chrime runs fine. Firefox tends to slow down and lock up my computer. I have to use Task Manager to shut down Firefox. Afterwards my computer runs fine, until I start Firefox again.

I run both Chrome and Firefox on Windows 10. Chrime runs fine. Firefox tends to slow down and lock up my computer. I have to use Task Manager to shut down Firefox. Afterwards my computer runs fine, until I start Firefox again.

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Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

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