Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox incorrectly loads www.apusx.com on startup - all homepage and load options are set correctly.

  • 10 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

This behavior just started. The home page is set correctly, and Firefox has been instructed to load the home page on startup. The Firefox shortcut is configured correctly and a search of the system for the string 'apusx' yielded no results.

This behavior just started. The home page is set correctly, and Firefox has been instructed to load the home page on startup. The Firefox shortcut is configured correctly and a search of the system for the string 'apusx' yielded no results.

Chosen solution

Finally - success with RegRun Reanimator.

Read this answer in context 👍 0

All Replies (10)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Currently running Windows 10 Pro w/Malwarebytes - just completed a Malwarebytes scan with no problems noted. I find it interesting that www.apusx.com appears to be a Google page of some sort.

more options

Have you tried changing your homepage in about:preferences? There is another forum user with a similar issue.

more options

This could be from a bad add-on.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options
more options

No joy after disabling extentions and plugins. However, I've found it works correctly if Firefox is started via 'Run as Administrator'.

more options

Also see this question.

more options

1) Created new profile with cnn.com as the home page. Still loads apusx.com on start.

2) www.apusx.com was the setting for the following registry keys:

HKEY/LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Explorer/StartPage

HKEY_USERS/.DEFAULT/Software/Microsoft/InternetExplorer/Main/Start Page

I set both these keys to www.cnn.com - still no joy. No further instances of 'apusx' could be found in the registry.

more options

Seçilmiş Həll

Finally - success with RegRun Reanimator.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.