Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Save Selected Messages as" not working in context menu. Nothing happens.

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

One of the options in the context menu is "Save Selected Messages>". It appears to be inactive. When you high light any of the dozen or so options, nothing happens anywhere on screen (or underneath the T'Bird Window). I can't figure out why.

One of the options in the context menu is "Save Selected Messages>". It appears to be inactive. When you high light any of the dozen or so options, nothing happens anywhere on screen (or underneath the T'Bird Window). I can't figure out why.

All Replies (1)

more options

Those options are provided by the ImportExportTools add-on, but if they aren't working, check that the 'Export directories' listed under Tools/ImportExportTools/Options are correct. If the profile was copied from another computer, the directories boxes might be empty or incorrect.