Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"The Media Could Not Be Played" on Twitter w/FF Quantum

  • 3 cavab
  • 3 have this problem
  • 29 views
  • Last reply by cor-el

more options

Video on twitter(and Embedded twitter vids on outside sites) get "The Media Could not be played" error msg.

I went here and all check marks are blue, yet videos still do not work. https://www.youtube.com/html5/

They work on Chrome & Safari, and I did not start seeing this problem until upgrade to FF Quantum

Video on twitter(and Embedded twitter vids on outside sites) get "The Media Could not be played" error msg. I went here and all check marks are blue, yet videos still do not work. https://www.youtube.com/html5/ They work on Chrome & Safari, and I did not start seeing this problem until upgrade to FF Quantum

All Replies (3)

more options

Firefox has this :

As says can sometimes break a page.

Update Video Card Drivers.

Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

more options

EmbraceTheBald said

Video on twitter(and Embedded twitter vids on outside sites) get "The Media Could not be played" error msg. I went here and all check marks are blue, yet videos still do not work. https://www.youtube.com/html5/ They work on Chrome & Safari, and I did not start seeing this problem until upgrade to FF Quantum

Not necessary a bug in Firefox.

https://support.mozilla.org/en-US/questions/1195465#answer-1051992

more options

^:

You can check the Web Console for error messages to see if this is the same CSP issue.

  • "3-bar" menu button or Tools -> Web Developer