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crashes

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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0231c5f0-826e-4245-a48d-3d7263ee9d96 12/17/2017 9:51 AM 490b117c-7c1f-42bd-8f24-0d35085e258d 12/17/2017 9:51 AM 38f9bfdc-6139-4f14-8e9c-9b21a2a13a22 11/29/2017 7:32 PM 9bcf260b-e023-4a29-b6cd-4aa0529a43d7 11/29/2017 7:31 PM 11fb0353-d8d9-4749-a407-4257888eec38 11/15/2017 2:17 PM 742e720f-9963-42c5-937c-602ba319c518 11/7/2017 6:52 PM df785004-6917-4fe9-9d66-b5ca9659f9f2 11/7/2017 7:26 AM 7340ec06-0765-4df3-bb98-52ed26303dab 10/1/2017 1:48 PM 4868d291-9389-4ad5-a0e7-295c2372f47a 10/1/2017 1:47 PM 181eec72-af0f-4dc8-801d-6d35b0666ae1 9/9/2017 3:46 PM b5fd6d9a-7019-40a9-aca4-8377df5a3c24 2/19/2017 7:33 PM f9d1d27e-081d-4ec5-8574-a1b05bdb4753 2/10/2017 4:58 PM e7df11f3-588d-4856-916c-029c51c0231d 10/9/2016 11:47 AM

0231c5f0-826e-4245-a48d-3d7263ee9d96 12/17/2017 9:51 AM 490b117c-7c1f-42bd-8f24-0d35085e258d 12/17/2017 9:51 AM 38f9bfdc-6139-4f14-8e9c-9b21a2a13a22 11/29/2017 7:32 PM 9bcf260b-e023-4a29-b6cd-4aa0529a43d7 11/29/2017 7:31 PM 11fb0353-d8d9-4749-a407-4257888eec38 11/15/2017 2:17 PM 742e720f-9963-42c5-937c-602ba319c518 11/7/2017 6:52 PM df785004-6917-4fe9-9d66-b5ca9659f9f2 11/7/2017 7:26 AM 7340ec06-0765-4df3-bb98-52ed26303dab 10/1/2017 1:48 PM 4868d291-9389-4ad5-a0e7-295c2372f47a 10/1/2017 1:47 PM 181eec72-af0f-4dc8-801d-6d35b0666ae1 9/9/2017 3:46 PM b5fd6d9a-7019-40a9-aca4-8377df5a3c24 2/19/2017 7:33 PM f9d1d27e-081d-4ec5-8574-a1b05bdb4753 2/10/2017 4:58 PM e7df11f3-588d-4856-916c-029c51c0231d 10/9/2016 11:47 AM

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support