Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot print to PDF

more options

I cannot print to PDF. I tried the solution that goes with "print_printer". Did not work. It fine until Ver. 57

I cannot print to PDF. I tried the solution that goes with "print_printer". Did not work. It fine until Ver. 57

Chosen solution

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 2

All Replies (6)

more options

If you have the PDF option it will say "print to PDF" if you don't see that then either you don't have that option installed or something went wrong with your install. PDF is a Adobe IP extension.

more options

I have print to PDF printer drivers. But since the update to V57, they will not work. When I choose Print to PDF, I end up with a blank page.

more options

try downloading the image and exporting it to a PDF

more options

My PDF drivers work with all programs and browsers, including IE, and Edge. Firefox is the only program it will not.

more options

Seçilmiş Həll

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Thank you for this solution. I was getting very frustrated. I've used one version or another of Mozilla's browser since it was created. I've never had a problem like this. Again, thank you.