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Firefox crashes

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  • 2 have this problem
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  • Last reply by philipp

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Firefox keeps crashing. Here is the latest crash report: Crash ID: bp-b5414f82-41c9-4285-aa44-3453b1180112

Firefox keeps crashing. Here is the latest crash report: Crash ID: bp-b5414f82-41c9-4285-aa44-3453b1180112

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hi, please try the following: press windows-key+R and open "%localappdata%". a windows explorer folder should pop up - in there delete the folder labelled "Mozilla" and see if you can launch firefox after that...