Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am sick of " Your connection is not secure" I only get it on my home computer never at work and use firefox in both locations . Why does this happen

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by philipp

more options

I continually get " your connection is not secure " on my home computer. I never get it on my work computer. Both basic HP desktop computers, both connected to cable modems.

Continually happens while trying to pay bills on Wells Fargo and Chase bank sites and plenty of others. I seriously doubt that both banks have not set up their security certificates properly.

It is exhausting and only happens with Firefox...Why???????

I continually get " your connection is not secure " on my home computer. I never get it on my work computer. Both basic HP desktop computers, both connected to cable modems. Continually happens while trying to pay bills on Wells Fargo and Chase bank sites and plenty of others. I seriously doubt that both banks have not set up their security certificates properly. It is exhausting and only happens with Firefox...Why???????

All Replies (1)

more options

hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!