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Devices are blocked

  • 1 cavab
  • 15 have this problem
  • 4 views
  • Last reply by Paul

Solja4JC
Solja4JC
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I have several different devices and not one of them work properly. I have just purchased a new phone and it will not work. I can't get past the first login.Google blocks me from doing what I need to do. thanks for your help. My new phone is a Samsung Galaxy J3 Luna.The service is Total wireless. I bought the phone in AZ. I need it to work in Mexico. I understand that they have a different system here but shouldn't I be able to use the phone internationally? I have problems with all my devices.

I have several different devices and not one of them work properly. I have just purchased a new phone and it will not work. I can't get past the first login.Google blocks me from doing what I need to do. thanks for your help. My new phone is a Samsung Galaxy J3 Luna.The service is Total wireless. I bought the phone in AZ. I need it to work in Mexico. I understand that they have a different system here but shouldn't I be able to use the phone internationally? I have problems with all my devices.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

This does not sound like an issue with Firefox for Android. I recommend that you contact your telephone service provider for help with this issue.