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Cannot organize messages into threads (proton mail)

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Zenos

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Hello!

For some reason I cannot get my Proton Mail account in Thunderbird to display messages in threads. I can sort messages by thread in my Gmail account with no issues, so I find this quite strange.

I'm just going to View > sort by > threaded. I've tried toggling it on and off and restarting the app to no avail.

Any help would be greatly appreciated.

Hello! For some reason I cannot get my Proton Mail account in Thunderbird to display messages in threads. I can sort messages by thread in my Gmail account with no issues, so I find this quite strange. I'm just going to View > sort by > threaded. I've tried toggling it on and off and restarting the app to no avail. Any help would be greatly appreciated.

All Replies (1)

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I use some newsgroups which accept postings either via newsreaders or email. Under these circumstances, it's not surprising that messages don't always get connected together in threads.

If the server doesn't add or process the necessary data to allow messages to be threaded, they will all appear as standalone messages and cannot be threaded. Is it possible the Proton system simply doesn't support or recognise threading?

Formally, threading is best implemented by using message id data. ISTR that Thunderbird has an option to do threading based on the subject. You can imagine that this can be a little fragile given that message subjects can be changed ad hoc. But do you think threading by subject might be worth a try?

http://kb.mozillazine.org/Stop_threading_by_subject

Some alternative ideas here:

https://askubuntu.com/questions/71339/email-threads-by-subject-in-thunderbird-just-as-in-gmail

Horses for courses; neither Unified Folders nor Gmail Conversations suit my taste or needs.