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I keep getting: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit(print page)

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  • 10 have this problem
  • 2133 views
  • Last reply by robinf24300

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This has just started happening: every time I try to print from a remote website (thetimes.co.uk) I get this message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

It is not the website, as the request works from Microsoft Edge.

I can't see any changes to the parameters which might have affected this.

Any ideas please?

This has just started happening: every time I try to print from a remote website (thetimes.co.uk) I get this message: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. It is not the website, as the request works from Microsoft Edge. I can't see any changes to the parameters which might have affected this. Any ideas please?

Chosen solution

This issue can be caused by corrupted cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

If clearing cookies didn't help then It is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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All Replies (5)

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Did you check with the remote website about the print issue? If it is going through them maybe they are blocking something.

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The problem is that it works fine with Edge, which I don't normally use. I've never come across `Bad Request' before, and the fact that I can print from the website using Edge suggests it's a Waterfox bug.

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Hi All, Evidently the remote website has put in a fix overnight -- it works fine this morning. Thanks FYI.

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Seçilmiş Həll

This issue can be caused by corrupted cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

If clearing cookies didn't help then It is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Many thanks Corel. I will check cached web content and make sure the problem has gone away. Tks.