Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

AVAST Internet Security is from today blocking Outgoing mail from Thunderbird. - my ISP is AOL.

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

klez
klez
more options

Hi I have Avast Internet Security on a Win 7 64bit pro PC. My ISP is AOL I have been using Thunderbird mail client for many Years. With AVAST From today I can receive but not send out mail through Thunderbird from My AOL address, (but can send using my gmail address) If I disable AVAST Internet Security then Mail comes back on line. I've checked to see that the AVAST Certificate is correctly identified in Thunderbird Cetificate manager - it appears to be OK. I get both Time-out error messages and "The mail server sent an incorrect greeting .... Connect Error 10060" Error Messages It appears to be that AVAST is suddenly blocking outgoing mail through AOL from Thunderbird Would appreciate any suggestions as to how to resolve this Thanks

Hi I have Avast Internet Security on a Win 7 64bit pro PC. My ISP is AOL I have been using Thunderbird mail client for many Years. With AVAST From today I can receive but not send out mail through Thunderbird from My AOL address, (but can send using my gmail address) If I disable AVAST Internet Security then Mail comes back on line. I've checked to see that the AVAST Certificate is correctly identified in Thunderbird Cetificate manager - it appears to be OK. I get both Time-out error messages and "The mail server sent an incorrect greeting .... Connect Error 10060" Error Messages It appears to be that AVAST is suddenly blocking outgoing mail through AOL from Thunderbird Would appreciate any suggestions as to how to resolve this Thanks
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Disable outgoing email scanning in the Main Settings, and also 'Scan SSL connections' in SSL scanning:

https://support.avast.com/en-gb/article/167/ 

http://kb.mozillazine.org/Antivirus_software